State Farm® Insurance Agent Tracy Blair Haus

"I LOVE Amy!!! And all these women!!! Very happy loving people!!! Maddy is amazing too!!! Thanks you all are the best!!!"

"Not other issues outside of the fact they never ever answer the phone. So if you need something fast like in case your at the DMV they will never ever pick up."

"This is THE best insurance company I have had the pleasure to work with! Tracy and her team really make you feel like family! Everyone from Jennifer in the Middletown office to my favorite Kentucky Men Jared and who can forget Parker! I don’t ever think I have been so lucky to have these folks looking out for me! Highly Recommend! ❤️🤗"

"I had the opportunity to engage with Amy she is a wonderful person. She provided me with the best customer service ever. The best part is she was patient with my schedule."

"Cindy is the most amazing person in the entire office , she is the only person I would trust with my insurance needs , friendly ,well informed with every aspect of insurance Make sure you ask for her"

"I’d like to recommend this agency, they are very helpful, always answer my questions, and the best I’m saving money! Please contact Lucy! She’s patient and professional."

"Very helpful staff including Madeline and Vicki Watson and many others. Very pleasant and professional. They all went beyond their responsibilities to all we needed. We are all so blessed to have them as our agents"

"Wonderful customer service, I highly recommend State Farm. The process was easy and they explained everything I needed and wanted to know."

"We had the most wonderful experience with Cindy at State Farm!! Cindy was attentive to all our questions and concerns and was able to set us up with all our home and auto needs at significantly better premiums than our previous agent. We would highly recommend Cindy and State Farm!!"

"Another satisfied customer right here. I'd like to thank both Brandon and Tracy for their efforts and excellent customer service. They were both very professional and friendly while supplying me with the means to insure my home and my car right when I needed it most. They are both on top of their game. Thanks again."

"Sharri is a wonderful, patient, smart, kind, amazing, person!!! She helped me set up my drive safe, shared stories and laugher that I truly appreciated!! Wow would definitely recommend going through State Farm! you wont be disappointed! Thank you so much 👏 💐"

"Insurance agencies are hit or miss but what I do appreciate about this one in particular is that Tracy gave me a phone call apologizing for an ongoing issue I’ve had. That speaks volumes to me and I hope moving forward, things are taken care of in a more timely manner with better communication."

"Onboarding with this group has been so easy. The customer service is top notch. So grateful for this team!"

"State farm's Matty has a great personality and she gave me clarity about every step of my new policy. I wish more businesses show that they care . I give State farm a 10 out of 10. And Matty you get a 100 !!! 😎👍"

"Edit: I was born and raised in KY, my first insurance was in KY, Ive not been gone long. Idk who were trying to convince should be sorry?! I was the first group of 16 year olds to take the course for a discounted insurance in Ky, I've never had a violation, insurance has almost always been consistent, I was asked about insurance and answered honestly. I can't help how he entered in that information. This is a public forum and putting anything that may have been about my insurance past or present in it in the first place online on your part is reaching for negative attention. To blow someone's phone up with 7+ phone calls, from different numbers from this morning and this last one being at 3:34p and it started at 8:29a is also pretty crazy. We call once, we leave a message with apologies, and we wait. If you don't hear back then that's it. You don't keep harassing people. I spoke to a younger man today, when I called in for a quote. The man never asked me what kind of insurance settings that I wanted. He told me that my quote was going to be almost $600 a month. I haven't received a quote like that from anywhere. He told me if I didn't like that quote then I can go somewhere else, the name of the location that he gave me was an inappropriate name, he said that the guy's name was Mike, and I would probably speak to one of his associates about finding insurance that would take me and they could possibly help me get a lower claim. Mind you I have never been in a wreck where it was my fault, I've only had two people hit me in 5 years, and I've never had a parking violation a moving violation anything. Had me in tears thinking moving to Kentucky was the biggest mistake, because Kentucky has high rates. Per what the employee said. I called Kentucky farmers bureau, with a $500 deductible, and all of the same settings that that man set me up with, I pay around $150 a month. Now tell me that Man don't have some kind of scheme going on the side. Somebody needs to look into that, because you've lost a customer. And to somebody with a platform."

"Update: I did receive a personal phone call from the owner, which was very much appreciated! We were able to talk through the timeline of events and see where the communication should have been better. While not all things were within their control, I respect that accountability was shown in the interest of doing and being better. Thank you so much for reaching out. I wish you ladies all the best! Was given an incorrect quote from the beginning & the issues continued from there. Had a different amount due each month & had to call multiple times and told I would get a call back but never did. Very disappointed..."

"I had an active policy with State Farm for approximately two and a half years without any issues. About five months ago, I moved and switched to a different insurance company. At the time, I had overpaid on my policy and was due a refund. Since then, I have contacted State Farm multiple times regarding the refund, but I have yet to receive it. On several occasions, employees entered my new address incorrectly, which has caused additional delays. Each time I call, I am told that the check will arrive within 14 business days, but it never does. I had been very frustrated with the situation and felt disregarded until Mrs. Gant and Mrs. Haus from State Farm reached out to me regarding my issue on August 26, 2025. Both were extremely helpful and resolved the matter within a week of communication. They also assisted me in receiving my refund check through an alternative method. I sincerely appreciate their professionalism, positive attitudes, and commitment to addressing and resolving my concerns."

"It took a while to get this done because of my never ending struggle. Brandon from Tracy Haus State Farm stuck with me until we finally got the ball rolling. He’s like family and he welcomed me to his family at Tracy Haus. I’d say he’s one of the best things going in Louisville!! Thanks Buddy looking forward to a long relationship!!!"

"I love State Farm! I recently wanted to get my own car insurance to get off of my dad’s, while i was looking around I found State Farm. Once I was signed up Jennifer Green contacted me and make sure everything was in line. When I had any questions for her she was more than willing to answer them! She truly made me feel like family and not just a customer. Shoutout to Brandon for helping me sign up!"

"I have been insured by Tracy Blair Haus' agency for so many years. My agents name is Sharri and she is a blessing! Not only does she help me with all of my insurance needs all the time, but she helps me through those tough times as well. I wouldn't want to be with any other agency. We are more than business acquaintances, we are friends. Always have been, always will be. All of the agents here are nice, knowledgeable, and are masters of their craft. I even get help from Cindy when Sharri isn't in the office and we always have fun! These guys are great and I challenge you to find a better group of agents than mine!"

""Your service is always prompt and pleasant." "Thank you so much for your excellent service, patience, and consideration of my insurance needs. I look forward to continuing to work with you in the future.""

"Maddy and Sherry are by far the best people you could speak to. Anytime I've had a question and been fortunate enough to speak with Sherry on the phone, she has done everything in her power to help me, and she has never failed to succeed in my book! Today I had the pleasure of speaking with Maddy, and she kept up the momentum. For any question I threw out there, she had an answer, and it always made sense. Outstanding service from both women. If you have any questions or concerns, these women are the ones to speak to! Thank you, Maddy & Sherry!!!!"

"Sharri was extremely helpful. I had an issue with my vehicle and within minutes she looked up my towing coverage and had a tow truck in route. Awesome service!"

"Called at approximately 10:30 am on a business day. No answer. Left a voicemail message requesting a call back stating that I was interested in a quote for homeowners insurance and auto insurance for 2 vehicles. Never got a call back."

"Cindy is so wonderful to work with. She helped me when i first started driving at 17 then i left State Farm and here I am back after more than 10 years. Cindy was able to get me an affordable plan and life insurance. She remains personable and as easy to talk to as always. Thank you Cindy for being so great to me and my family over all these years ❤️"