Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eleanor Takagishi

Eleanor Takagishi

October 31, 2024

5  out of  5
rating by Eleanor Takagishi
"Amazing service and competitive prices! I switched from a big insurance brokerage and I was a little nervous I would pay higher prices but Tracy Haus State Farm was actually slightly cheaper and the service is far and away better than what you get from working with “middle men” at a brokerage. I’m very happy I switched."
We responded:
"Eleanor, thank you for your wonderful review! I'm glad you found our service exceptional and our prices competitive. It's great to know that switching from a big insurance brokerage to our office has been a positive experience for you. We always strive to provide top-notch service without the hassle of dealing with middlemen. If you ever need assistance or have any questions, we're here to help. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Eliot Brown

Eliot Brown

October 28, 2024

5  out of  5
rating by Eliot Brown
"Nick is great! Amazing customer service and communication, he made finding a new insurance plan a simple task."
We responded:
"Nick is a fantastic asset to our team! We're glad he could make finding a new insurance plan straightforward for you. Your satisfaction with our customer service and communication means a lot. If you need any further assistance, don't hesitate to reach out. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Chris Protenic

Chris Protenic

October 3, 2024

5  out of  5
rating by Chris Protenic
"I work with Sharri Schlafke at this location almost daily, requesting COIs and other needed insurance information/ documentation for our commercial business account. I cannot express how nice it is to have someone that gets me what I need so fast and accurate the first time I request it. She, or someone on her team, is always available if I need to speak with them and they go above and beyond to take care of us! Other providers we work with take twice as long and are much more difficult to deal with across the board. If you face the same issues I face daily, partnering with Sharri and her team can greatly improve the quality of your life!"
Profile photo of Sandra Barclay

Sandra Barclay

September 20, 2024

5  out of  5
rating by Sandra Barclay
"Thanks to Cindy for helping me out with insurance for my bus/camper. Easy to work with. Nice."
We responded:
"Thank you, Sandra! I'm happy Cindy could assist you with your bus/camper insurance. We appreciate your kind words and are always here to help with any future needs. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Jose Rodriguez

Jose Rodriguez

September 4, 2024

5  out of  5
rating by Jose Rodriguez
"Brandon was an amazing help for me and my family by helping us decide to go with State Farm and super easy to communicate with wish there were more employees like him!"
We responded:
"Jose, thank you for your wonderful review! I'm happy to hear that Brandon was able to assist you and your family so effectively. We strive to make communication easy and are grateful for your kind words. If you need any further assistance, our office is always here to help. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Jason Fouch

Jason Fouch

August 30, 2024

5  out of  5
rating by Jason Fouch
"Very helpful and very friendly. Would highly recommend to anyone"
We responded:
"Jason, thank you for your kind words and recommendation! I'm glad you found our team helpful and friendly. If you ever need further assistance, don't hesitate to reach out. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of David Lamphier

David Lamphier

August 23, 2024

5  out of  5
rating by David Lamphier
"Best insurance company around hands down"
We responded:
"David, thank you for your kind words and the 5-star rating. I'm glad you feel that way about our insurance services. If you ever need anything, our office is here to help. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Monica

Monica

August 2, 2024

5  out of  5
rating by Monica
"Cindy Blair is one of the best insurance agents I've ever worked with. She made it very easy to understand and she was very down to earth. She's an asset to your company!"
We responded:
"Hey Monica, thanks a bunch for your awesome review! I'm so happy to hear that Tina made everything easy to understand and was down to earth. She's definitely an asset to our team! If you ever need anything else, feel free to reach out. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Travis Black

Travis Black

August 1, 2024

5  out of  5
rating by Travis Black
"I been with State Farm with Dave Metzger since I was 16 I'm now 55years old. Dave retired I was worried but Tracy Haus & Nick have been sensational. I have had a few claims from storm damage and my rates didn't go up. Tracy Haus has continued the same loyal service I have had in the past 40 years with State Farm. If you are looking for a great insurance company Tracy is there for you. As the slogan says like a good neighbor State Farm is there!"
We responded:
"Hey Travis, thanks a ton for your amazing review! I'm so glad to hear that you've had such a positive experience with our office, especially after Dave's retirement. It's fantastic that Nick and our office could continue providing the loyal service you've come to expect over the past 40 years. We're here for you, just like a good neighbor! If you ever need anything or have any questions, don't hesitate to reach out. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of B C

B C

July 31, 2024

5  out of  5
rating by B C
"Nick is awesome. Very helpful and quick to respond to my questions."
We responded:
"Hey B C, thanks for the awesome review! We're so glad Nick was able to help you out quickly and answer your questions. If you need anything else, we're here for you! - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Stephen Meeker

Stephen Meeker

July 20, 2024

5  out of  5
rating by Stephen Meeker
"Tracy Blair Hause agent Sharri Schlafke is a joy to work with; wise, experienced, professional, courteous, knowledgeable, organized, tactful, savy, efficient, expedient, dependable, and results driven. She's a gem in a coal mine, and without her, you've got a hitch in a giddy up."
We responded:
"Hi Stephen! Thanks a bunch for your wonderful review! We're so happy to hear that Sharri has been such a joy to work with and that she's made a positive impact with her professionalism and knowledge. She's truly a gem, and we're grateful to have her on our team. If you ever need anything else, don't hesitate to reach out! - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Jon Wer

Jon Wer

July 11, 2024

5  out of  5
rating by Jon Wer
"Tracy you were absolutely marvelous today! You saved me a ton of money on my insurance and even added several services I needed and still saved me tons thank you so much! You have genuinely helped find a little more stability in life by switching to State Farm!"
We responded:
"Thank you, Jon! I'm ecstatic that I could help you save money on your insurance while providing the services you needed. I'm glad to have brought stability to your life by switching to State Farm. If you ever need assistance in the future, feel free to reach out. Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of matt diehl

matt diehl

July 7, 2024

5  out of  5
rating by matt diehl
"I have always liked state farm. Tracy Haus state farm makes it so much easier and really works with me"
We responded:
"Thank you, Matt, for your positive feedback! We are thrilled to hear that our team has made your insurance experience easier. We are happy to work with you and appreciate your kind words. If you ever need assistance in the future, feel free to reach out to our office. Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Patrick Ballard

Patrick Ballard

June 12, 2024

5  out of  5
rating by Patrick Ballard
"I've been with State Farm since I was 16. I'm 63 as of this review. I can't say enough good about State Farm and Tracy Haus State Farm is the best. The service is outstanding and Sherry is amazing...Cindy is pretty darn good too. But every person in this office has been so easy to work with and I have had the pleasure of many others in the office giving me the best of service."
We responded:
"Thank you, Patrick, for your glowing review! I'm so glad to hear that you've had outstanding service with our team, especially from Sherry and Cindy. We're grateful for your loyalty over the years and look forward to continuing to provide you with top-notch insurance assistance. Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Whitley baldwin

Whitley baldwin

June 7, 2024

5  out of  5
rating by Whitley baldwin
"I was recommended to Cindy by my leasing agent and for good reason!! This girl is wonderful and very easy to work with! I would recommend her 10/5 stars if I could !! ⭐️"
We responded:
"Whitley, your recommendation and 5-star rating mean a lot to us! I'm thrilled you found working with Cindy wonderful and easy. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Reene gomez

Reene gomez

June 5, 2024

5  out of  5
rating by Reene gomez
"I recently shared a post and I wanted to upgrade the post because of the simple fact Tracy Blair’s office does an absolutely thorough fabulous job. Every last one of them is so caring and takes the time out to actually listen to what the client has to say so, with that being said if you are looking for a place that would treat you, like a person, please choose this office"
We responded:
"Reene, we are happy you had a fabulous experience at our office! Thank you for choosing us for your insurance needs, and we look forward to assisting you further in the future! Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Brian Stephenson

Brian Stephenson

May 30, 2024

5  out of  5
rating by Brian Stephenson
"Sherry is amazing amd helpful and has yet to get upset at me requestion email copies of my insurance card three times a year"
We responded:
"Thank you, Brian, for your ongoing trust in our service! I'm pleased to assist with your insurance card requests and appreciate your kind feedback. Your satisfaction is our priority, and I'm here to help with anything you need. Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of Ryan Feeney

Ryan Feeney

April 26, 2024

5  out of  5
rating by Ryan Feeney
"Cindy and Tina have been masterful in helping me to insure all of my personal insurance along with both of my businesses. I own an Investment company with many rentals along with a flooring company. I can't tell you how relieved I am to have all of my insurance in one place with 2 ladies who are so helpful and on top of it. I have complete peace of mind knowing all of my assets are WELL protected with State Farm. They both have so much knowledge and really helped me every step of the way to answer any questions I had and make sure I knew exactly what I was getting. You cant go wrong with this agency (Cindy and Tina specifically!) 10/10 will be recommending to my business partners."
We responded:
"Ryan, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Cindy and Tina were able to provide you with masterful assistance in insuring all of your personal and business assets. Ensuring that our clients have peace of mind and feel confident in their insurance coverage is our top priority, and it's wonderful to know that Cindy and Tina's knowledge and support have been invaluable to you throughout the process. We truly appreciate your recommendation to your business partners and look forward to continuing to provide you with excellent service for all your insurance needs. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! - Tracy Haus - State Farm Insurance Agent"
Profile photo of Jeffrey Warren

Jeffrey Warren

April 22, 2024

5  out of  5
rating by Jeffrey Warren
"If memory serves, I've been a patron of this State Farm location going back as far as when Bob Blair has his name on the sign. My parents certainly have, and I recently brought my wife into the fold here as well. This location is stacked with great personalities and very knowledgeable staff. We've been working specifically with Cindy and she's been exceptional without fail. Highly recommend going in and trusting your insurance needs against Tracy and Co. and their expertise."
We responded:
"Thank you so much for your loyalty! My Dad was so appreciative of your business and we are also glad to carry on the legacy of helping you! Thanks for the feedback, our office loves helping people!! "
Profile photo of Kelly Wise

Kelly Wise

April 12, 2024

5  out of  5
rating by Kelly Wise
"I had the pleasure of working with Nick today and he was amazing. He made everything so easy and my only regret is that I didn't reach out to State Farm sooner. His patience and kindness was refreshing and greatly appreciated. I look forward to working with Nick and State Farm for all my future insurance needs!"
We responded:
"Kelly, thank you for taking the time to leave us a review! Nick is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
Profile photo of Tara Runion

Tara Runion

February 22, 2024

5  out of  5
rating by Tara Runion
"I have been with State Farm most of my adult life and this group is by far the absolute best with customer service. They are extremely helpful in meeting your needs and ensuring you are covered. They go above and beyond and truly make you feel like a valued customer very time."
We responded:
"We are grateful for the amazing review, Tara! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
Profile photo of Mark Sinkhorn

Mark Sinkhorn

February 13, 2024

5  out of  5
rating by Mark Sinkhorn
"I can't say enough good things about Kathy and the rest of the staff at my local State Farm office. I called with a difficult situation and they were able to guide me through my options and resolve everything. KUDOS to Kathy, who made all of the final arrangements."
We responded:
"Hi, Mark! Thank you for the praise for Kathy! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
Profile photo of Cindy Boyce

Cindy Boyce

February 8, 2024

5  out of  5
rating by Cindy Boyce
"Cindy is fabulous, very smart and intelligent she directs and guides people in . I would not know what to do without her."
We responded:
"Cindy, thank you for the review! We are glad Cindy was able to assist you with your insurance needs. She is a wonderful member of our team!"
Profile photo of Julie Collard

Julie Collard

February 1, 2024

5  out of  5
rating by Julie Collard
"Vicki Watson is wonderful! She is very knowledgeable and efficient, getting back with us in a timely manner. She is very easy and nice to work with! We highly recommend her and her agency!"
We responded:
"Julie, thank you for the wonderful review. Vicki is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs and meet your expectations!"
Profile photo of Erica West

Erica West

February 1, 2024

5  out of  5
rating by Erica West
"Nick Hall was awesome!! Thank you for your patience with me Nick. Your the best!!"
We responded:
"Erica, thank you for the shoutout for Nick! Our office loves being your good neighbor."